⚠️This closes the table without recording a payment.
Manager authorisation required. Action is logged.
Reason
Manager PIN
Payment
Amount due
£0.00
Service charge (12.5%)
HOTORI
Payment method
Terminal
Terminal ready
Amount tendered by guest
£
Change: £0.00
2
Assign each item to a guest number
Reason for comp
Waiting for payment…
Select Table
Number of covers
Guest name (optional)
Phone (optional)
Available tables
No tables available
Notes (optional)
Floor Plan Editor
All changes saved
Tap a table to edit properties
Table —
Table Name
Seating type
Capacity (min / max covers)
to
Shape
Section
—
Open
⚙️
Hardware setup pending — complete before going live with payments
🖨 Star receipt printer · IP not set💳 Card terminal · not tested
Current Order
No items yet
Items subtotal£0.00
Service charge (12.5%)£0.00
of which VAT 20%£0.00
Total£0.00
?
—
—
—
Not clocked in
Reservations—
TODAY
Loading…
OFFLINE — orders queued
HotoriHospitality Intelligence
Active Context
No active table — floor plan context only
What Hotori knows
Tonight's reservations and guest profiles, the full menu with allergens, any active orders on your floor, and the restaurant's service history.
Powered by Claude · Responses are for service guidance only
Staff
Select a staff member to view or edit
New Staff
Full Name
Role
PIN (4 digits)
Email (optional)
Recent Timesheets
Menu
Select a category
Tap an item to edit, or add a new one
New Item
Name
Japanese Name
Price (£)
VAT
Guest pays (inc. VAT)
Category
Allergens (comma separated)
Course
Available on menu
Timesheets
Reports
Tables open
—
Covers seated
—
Revenue so far
£—
Avg per cover
£—
Bill requested
—
Closed today
—
Tables in service
Table
Covers
Opened
Time
Status
Running total
Staff clocked in
Date
Total revenue (inc. VAT)
£—
ex. VAT —
VAT collected (20%)
£—
Service charge
£—
—% uptake
Covers
—
Avg spend per cover
£—
Tables turned
—
Avg table time
—
Comps
—
Payment method split
Session breakdown
Table
Covers
Opened
Duration
Method
Svc charge
Total
Labour (clocked hours)
Staff
Role
Hours
Exceptions (comps & force closes)
Table
Time
Type
Reason
Amount
FromTo
Date
Table
Covers
Method
Svc
Total
Period summary
Revenue
£—
Covers
—
Avg per cover
£—
Sessions
—
Kitchen Display
—
✓
No pending orders
Settings
Restaurant
Hours
Policies
Highlights
Booking
System
Restaurant Details
Name
Cuisine
Address
Phone
Email
Website
Description
Shown to guests when they ask about the restaurant.
Saved ✓
Opening Hours
DayOpensClosesClosed
Toggle closed for days the restaurant does not operate.
Saved ✓
Booking Policy
Min notice (hours)
How far ahead guests must book.
Max party size
Larger parties call direct.
Deposit (£)
0 = no deposit.
Deposit type
Booking policy note
Shown to guests when booking via chat.
Cancellation Policy
Free cancellation (hours)
e.g. 24 = free up to 24h before.
Late charge (£)
0 = no charge.
Cancellation policy note
Used by the AI when a guest cancels via chat.
Saved ✓
This Week's Highlights
Chef's specials & new arrivals
Updated weekly. The AI weaves this into conversation naturally — never as a list.
Permanent Signature Features
Always worth mentioning
Always available for the AI to reference — not time-sensitive.
Saved ✓
Service Periods
Service Period
Name *
Status
First slot
Last slot
Slot interval
Max covers
Turn time (mins)
Days of week
Select a period to edit, or create a new one
Booking maintenance
Auto no-show runs every 5 minutes via Railway cron. It marks confirmed bookings
as no-show after a 20-minute grace period if no check-in was recorded. Use this
to trigger it immediately if needed.
Printer setup
Star Micronics TSP143IV via WebPRNT. Enter the printer local IP — find it by
holding the Feed button for 3 seconds to print a self-test page.
Record hygiene
Cancel test or duplicate bookings individually from the floor plan booking panel.
Never delete booking records — history drives guest intelligence.